FAQs & RESOURCES

  • How to set up client portal?

    The Client Portal is a secure and easy way for you to upload documents your practitioner, review your appointments, sign documents, and even pay your appointment fees. Click Here to Access.

  • How to Pay your Bill

    Using the Client Portal, you can view your recent invoices, statements, superbills, and payments. You can also add a credit card and pay for your sessions. Click here for the guide.

    You can also pay on our website by clicking the PAY BILL button in the top right corner of the site.

  • Do you accept health insurance?

    Yes we do accept health insurance. You can verify with your insurance if sessions are covered with us. You can also view who we accept on our insurance pages for the state where you are located. MN, MI

  • How to upload insurance card or other documents up to Client Portal

    You can add a credit card by logging into your client portal.

    1. Click on ATTACHMENTS

    2. Scroll to the bottom and us UPLOAD ATTACHMENT

    You can also follow this link VIEW GUIDE

  • How to add credit card in the Client Portal?

    You can add a credit card by logging into your client portal.

    1. Click on PAYMENT METHODS

    2. Click on ADD PAYMENT METHODS

    3. INPUT INFORMATION

    4. Click on SAVE

    You can also follow this link VIEW GUIDE

  • Who do I reach out to when I have a question?

    Our main number is always a good place to start with general or billing questions. You can reach someone at (612) 254-0500. Your therapist can also assist you with clinical questions and get someone from administration to assist you if necessary with other questions you may have.

RESOURCES

Hennepin County Crisis Program: Provides 24/7 phone support for mental health emergencies. Call their crisis line at (612) 596-1223.

NAMI Minnesota Helpline: The National Alliance on Mental Illness (NAMI) offers a helpline with trained volunteers who provide support, information, and referral services. Call their helpline at (651) 645-2948 or toll-free at 1-888-626-4435.

Walk-In Counseling Center: Offers immediate counseling with no appointment necessary. They provide free and low-cost services for individuals, couples, and families. Visit their website to find their walk-in hours and location: (https://walkin.org/).

Canvas Health Crisis Connection Team: Provides crisis counseling by phone 24/7. Call their crisis line at (612) 379-6363.

NorthPoint Health & Wellness Center: Provides a range of mental health services, including crisis support, counseling, and therapy. Contact them at (612) 543-2500 for more information.

Crisis Text Line: If you prefer texting, you can text "MN" to 741741 to connect with a trained crisis counselor who can provide support and resources.